Effective Date: 01-04-2022

Welcome to WEA Coaching Center (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our website: https://www.weacoachingcenter.com.

By accessing our Platform or using any of our services, you agree to the terms of this Privacy Policy, our Terms of Use, and any other policies we post. If you do not agree, please do not use the Platform.

1. Applicability and Jurisdiction

This Privacy Policy applies only to services provided within India. By using this Platform, you consent to the storage and processing of your personal information within India, governed by applicable Indian laws.

2. Information We Collect

We may collect the following types of information when you use our Platform or services:

a. Personal Data

• Name
• Email address
• Mobile/telephone number

b. Sensitive Personal Data

Collected with your consent, including:

• Bank account details
• Debit/credit card or other payment instrument data
• c. Technical and Usage Information
• IP address
• Device type
• Browser details
• Cookies and session data
• Your interactions, preferences, and behavior on the Platform

d. Transaction Information

• Orders placed
• Payments made
• Communication with customer support

3. How We Use Your Information

We use your personal data to:

• Provide, operate, and improve our services
• Process transactions and send related information
• Personalize your experience
• Contact you regarding orders, updates, promotions, and offers
• Detect, prevent, and respond to fraud, abuse, or legal issues
• Conduct internal research and data analysis

You may opt out of receiving promotional communication at any time.

4. Cookies and Tracking

We may use cookies and similar technologies to:

• Keep you signed in
• Analyze traffic and user behavior
• Improve site performance and security

You can manage cookie settings in your browser.

5. Sharing of Your Information

We may share your data with:

• Our affiliates and group companies
• Service providers (e.g., logistics, payment gateways)
• Business partners (e.g., academic affiliates or resellers)
• Government agencies or law enforcement, if legally required

We ensure that all third parties we engage with follow appropriate data protection practices.

6. Security of Your Data

We use industry-standard security measures to protect your personal data, including secure servers and encryption. However, no method of transmission over the Internet is completely secure. You are responsible for keeping your login credentials confidential.

7. Retention and Deletion of Data

• We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required under law.
• You can delete your account anytime via your profile settings or by contacting us.
• In case of any pending transactions, disputes, or legal matters, we may delay deletion.

We may retain anonymized data for analytics and reporting purposes.

8. Your Rights

You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your account
• Withdraw consent (subject to limitations)

To exercise your rights, contact us at the details provided below.

9. Consent

By using the Platform or submitting your information, you consent to:

The collection and use of your data as outlined in this Privacy Policy

Receiving communications via SMS, calls, WhatsApp, or email from us or our partners for service-related purposes

You can withdraw your consent at any time by writing to our Grievance Officer. Please mention “Withdrawal of consent for processing personal data” in the subject line.

10. Third-Party Sites

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and recommend you read their policies before providing any data.

11. Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:

Name: Kevin Pravinbhai Suvagiya
Email: coachingwea@gmail.com
Phone: 81403 92008
Address: 108 Shreedhar Flora, Road, nr. Amar Javan Circle, opp. Rhythm Plaza, Nikol, Kathwada, Niko, Gujarat 382350

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. In case of significant changes, we may notify you as required by law.

We encourage you to review this policy periodically.